We help you find the answers hidden in your processes and turn them into action

Uncover what is holding your business back and discover where smarter processes can improve performance and business outcomes.

Technology independent Business focused Implementation ready

See how your processes really perform,
then improve what matters

Understand how processes run across your business, identify where performance is lost and apply AI to improve efficiency, decisions and outcomes.

Process Intelligence

Understand how your processes really run

Get a clear view of how processes move across systems and teams, where they slow down and where improvement can create the greatest impact

See how processes flow
Understand the actual path processes take across systems, teams and functions.
Find process bottlenecks
Identify delays, rework, deviations and inefficiencies affecting performance.
Prioritise process improvement
Focus on the processes and opportunities that can deliver the greatest business impact.
Explore Process Intelligence
Artificial Intelligence

Use AI to improve your processes

Apply AI to automate process steps, support decisions and improve how complex processes are executed.

Automate process tasks
Reduce manual effort across repetitive and information-heavy process steps.
Improve process decisions
Bring intelligence into the moments where decisions affect process performance.
Optimise complex processes
Apply AI to streamline processes and improve speed, consistency and outcomes.
Explore Enterprise AI

Where PI2AI creates impact

Every business operates differently. We adapts to your industry, business and processes to identify where the greatest opportunities lie.

Finance

Automate document-heavy finance work and see exactly where cash and time leak.

Where PI2AI helps
Find where invoices stall
Surface approval loops, exceptions and maverick spend across procure-to-pay.
Process Mining
Validate finance documents automatically
Check invoices and compliance files against your rules in seconds.
Document Verification
Close the books faster
Pull and reconcile data across systems without waiting on IT.
Data Extractor

Customer operations

Turn intake and service into fast, consistent, automated flows.

Where PI2AI helps
Turn emailed orders into draft orders
Read quotes and POs from the inbox and create ERP-ready drafts.
Automation
Answer customers from live data
An AI assistant that handles product and order questions in your storefront.
Enterprise AI
Fix where onboarding stalls
See the handoffs and delays across service and onboarding workflows.
Process Mining

Supply chain

See where orders and goods slow down, and clear the blockage.

Where PI2AI helps
Unblock order-to-cash
Surface blocked orders, delays and rework across the flow.
Process Mining
Catch exceptions early
Detect the recurring deviations dashboards never show.
AI Analysis
Verify supplier documents on intake
Validate certificates and compliance files the moment they arrive.
Document Verification

Manufacturing

Bring procurement, maintenance and quality processes under control.

Where PI2AI helps
Turn SAP data into a costed roadmap
Mine procurement and maintenance to see what to fix and what it is worth.
Process Mining
Find rework and its root cause
See how closely work follows the standard, and why it drifts.
Root Cause
Verify compliance documents
Check certificates and safety documents automatically.
Document Verification

Healthcare

Reduce administrative load while keeping full control and audit.

Where PI2AI helps
Process claims and admin documents
Read and validate high-volume paperwork in seconds.
Document Verification
Streamline patient intake
Find delays and rework across intake and scheduling.
Process Mining
Answer from policies and records
Ask across documents and get cited answers your teams can trust.
Document Search

IT operations

Give teams instant answers and remove repetitive operational work.

Where PI2AI helps
Answer from your docs and systems
A knowledge and ticket assistant that replies with sources.
Document Search
See where tickets get stuck
Map how incidents and requests actually move, and why they stall.
Process Mining
Pull data without engineering
Self-serve clean data from your systems, no SQL required.
Data Extractor

Automate document-heavy finance work and see exactly where cash and time leak.

Where PI2AI helps
Find where invoices stall
Surface approval loops, exceptions and maverick spend across procure-to-pay.
Process Mining
Validate finance documents automatically
Check invoices and compliance files against your rules in seconds.
Document Verification
Close the books faster
Pull and reconcile data across systems without waiting on IT.
Data Extractor

Turn intake and service into fast, consistent, automated flows.

Where PI2AI helps
Turn emailed orders into draft orders
Read quotes and POs from the inbox and create ERP-ready drafts.
Automation
Answer customers from live data
An AI assistant that handles product and order questions in your storefront.
Enterprise AI
Fix where onboarding stalls
See the handoffs and delays across service and onboarding workflows.
Process Mining

See where orders and goods slow down, and clear the blockage.

Where PI2AI helps
Unblock order-to-cash
Surface blocked orders, delays and rework across the flow.
Process Mining
Catch exceptions early
Detect the recurring deviations dashboards never show.
AI Analysis
Verify supplier documents on intake
Validate certificates and compliance files the moment they arrive.
Document Verification

Bring procurement, maintenance and quality processes under control.

Where PI2AI helps
Turn SAP data into a costed roadmap
Mine procurement and maintenance to see what to fix and what it is worth.
Process Mining
Find rework and its root cause
See how closely work follows the standard, and why it drifts.
Root Cause
Verify compliance documents
Check certificates and safety documents automatically.
Document Verification

Reduce administrative load while keeping full control and audit.

Where PI2AI helps
Process claims and admin documents
Read and validate high-volume paperwork in seconds.
Document Verification
Streamline patient intake
Find delays and rework across intake and scheduling.
Process Mining
Answer from policies and records
Ask across documents and get cited answers your teams can trust.
Document Search

Give teams instant answers and remove repetitive operational work.

Where PI2AI helps
Answer from your docs and systems
A knowledge and ticket assistant that replies with sources.
Document Search
See where tickets get stuck
Map how incidents and requests actually move, and why they stall.
Process Mining
Pull data without engineering
Self-serve clean data from your systems, no SQL required.
Data Extractor

From process insight to business impact

Turn process data into actionable insights, then use AI and automation to improve performance at scale.

Discover

Uncover bottlenecks, delays, handoffs and hidden complexity across your processes.

Diagnose

Go beyond the symptoms to uncover root causes and the drivers of performance gaps.

Prioritise

Identify which opportunities have the greatest potential business impact.

Act

Apply AI and automation to improve processes, reduce manual effort, and deliver measurable results.

Built around the systems you already use

We work across your existing enterprise technology landscape to understand how work moves through your business.

SAP
Salesforce
Celonis
Apromore

Evidence that leads to action

We use verified evidence to move from diagnosis to implementation.

Process Intelligence

Only ~35% of transactions followed the defined process

PI2AI helped the business understand how work was actually being done, identify where processes could be improved, and create a clear plan for improvement.

Read Case Study
Enterprise AI

A 10 to 30 minute check, now under a minute

PI2AI used AI to simplify a time-consuming document checking process and make it much faster.

Read Case Study

Insights for the intelligent enterprise

Perspectives on process intelligence, AI deployment, and enterprise transformation from the PI2AI team.

AI agent and process automation
11 Jun
Transformation

Why AI agents fail without process context

An AI agent without process context is an intern without onboarding. Why agents fail blind, the three things process data gives them, and the five-step PI2AI sequence that makes agentic automation work.

Enterprise cloud infrastructure and data security
11 Jun
AI Strategy

Enterprise AI data security: how to keep your data inside your own cloud

The fastest way to kill an AI initiative isn't bad technology. It's the security review. Three deployment models compared, what “no data leaves your cloud” really requires, and eight questions for any vendor.

Process mapping vs mining vs intelligence comparison
11 Jun
Process Intelligence

Process mapping vs process mining vs process intelligence

Vendors use these three terms as if they were the same thing. They aren't. What each one actually does, where each breaks down, and a simple test to know which one your organisation needs.

Turn process insight into business improvement

See where your processes can improve, identify where AI can create value, and take the next step.